| LIFETIME LIMITED
WARRANTY
Windows and Patio Doors are warranted by Comfort View Products
as described in this certificate.
WHO IS COVERED BY THE LIMITED WARRANTY
Comfort View Products extends this limited warranty to the original
purchaser of the product so long as he or she owns and resides in
the home in which the products are installed. The limited warranty
does not extend to any subsequent purchasers, owners or users.
WHAT THE LIMITED WARRANTY COVERS AND FOR HOW
LONG
Subject to the conditions, restrictions and limitations described
elsewhere in this certificate, Comfort View extends to the original
purchaser so long as he or she owns and resides in the home in which
the products are installed.
Vinyl Windows and Patio Door Units. Materials
in the vinyl unit, consisting of the vinyl frames, are warranted
for the lifetime of the original purchaser. The warranty covers
the vinyl materials from rotting, pitting, chipping, cracking, corroding,
peeling, or blistering. Manufacturing defects in the frames are
warranted for a period of one year from date of manufacture, which
is indicated on the insulated glass interior spacer.
Hardware. The warranty covers all defects
in materials and workmanship of the hardware for one year from the
date of manufacture.
Insulating Glass. The sealed, insulating
glass (other than specialty glass unit) is warranted against defects
in materials and workmanship resulting in material obstruction in
vision from film formation, moisture collection, or dust collection
between the interior glass surfaces for a period of ten years from
the date of manufacture. Specialty glass (tinted, obscure or decorative)
is warranted against such defects for a period of five years from
the date of manufacture. If a stress crack (glass fracture) is not
present upon the delivery of the window to the installation site,
the development of a stress crack is not a result of a manufacturing
defect.
WHAT COMFORT VIEW WILL DO
Any claims for defects under this warranty should be submitted
in writing to Comfort View or its authorized distributor promptly
after discovery, together with proof of purchase, describing the
defect claimed. Within a reasonable time Comfort View or their distributor
will inspect the products. If the claim is within the warranty,
Comfort View will repair or replace (at Comfort View’s option)
the defective component without charge.
The limited warranty does not include cost of removing the defective
product or installing a repaired or replacement product, unless
the warranty claim is made within one year after date of initial
purchase. You will be charged a service call fee at the prevailing
rate in the area if your claim is found upon inspection not to be
covered by the warranty.
Repair or replacement of glass will not extend the original warranty
period, but the remaining warranty time period will continue in
effect and be applicable to the replaced insulating glass under
the terms and conditions of this warranty.
WHAT THE LIMITED WARRANTY DOES NOT COVER
Comfort View’s limited warranty is subject to the following
restrictions and limitations:
- The window or patio door must be used for single family residential
use only. The warranty does not apply to any damage caused by
misuse or abuse of the product or any use other than normal residential
use.
- This warranty covers manufacturing defects only. It does not
include defects or damages attributable to external causes, such
as defects caused by (a) installations, soil retention, or normal
weathering; (b) accidents, fire, flood, or other Acts of God,
vandalism, riot or civil disorder, misuse, or abuse; (c) harmful
fumes, vapors, or chemical pollutants in the atmosphere, or use
of non-approved cleaning agents; (d) mildew; (e) building settlement
or structural failure of walls or foundations; (f) stresses resulting
from localized heat which cause excessive temperature differentials
over the glass surfaces or edges; (g) use above 6000 feet above
sea level without capillary breather tubes; (h) use in an environment
subject to high vibration (e.g. swimming pool), excess salinity;
or other unusual conditions; or (i) any other cause or occurrence
beyond Comfort View’s control..
- Condensation on products which occurs as the natural result
of humidity within the house or building area or differences between
interior and exterior temperatures does not indicate a defect
in the product and is not covered by this warranty.
- Changes in the appearance of the hardware that are attributable
to normal aging and wear do not indicate a manufacturing defect
and are not covered by this limited warranty.
- The limited warranty does not cover any defects or difficult
resulting from installation. It also does not cover any costs
of removal or installation of a product or component part.
- This warranty is valid only if genuine Comfort View windows
or patio doors are used, and is void if window or patio door accessory
products not manufactured by Comfort View are installed which
cause a defect to occur in the product.
- Surface imperfections are inherent in the product and if they
are not notable within three feet of the surface and do not impact
the function of the product, they are not manufacturing defects
and are not covered by the warranty.
- Comfort View reserves the right to discontinue or change any
component. If the component of the window and patio door originally
installed is not available and Comfort View determines to make
replacement, Comfort View may substitute a component designated
by Comfort View that is of equal quality and value.
- Comfort View has no liability beyond repair or replacement of
applicable products, and repair or replacement is your sole remedy
for Comfort View’s breach of this limited warranty. Comfort
View will have not liability for any loss of time, inconvenience,
loss of use, personal injury, property damage, or any other incidental
or consequential damage.
- This warranty is the only one which Comfort View makes and
is in lieu of (and Comfort View expressly disclaims) any other
express or implied warranty, including any warranty of merchantability
or fitness for a particular purpose.
- No sales representative or distributor is authorized to modify
this limited warranty or to extend any other warranty on Comfort
View products.
STATE LAW RIGHTS
Some states do not allow the limitation on how long a warranty
lasts or the exclusion or limitation of incidental or consequential
damages, so the limitations or exclusions in paragraphs 8 and 9
may not apply to you. This warranty gives you specific rights, and
you may also have other rights which vary from state to state. |